We are proud to offer international shipping services that currently operate in all over the world. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (23) | |
4 Star (1) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
деньги вернули
Accurate product. did not use yet.
Спасибо большое за товар!
Bonne qualité, identique à la description mais besoin d’une machine à gonfler le ballon. Ne se gonfle pas à la bouche.
mooi
3 semaines de livraison, assez rapide. Pas encore utilisé
ok
thank you very much !! is awesome !!
Дооооолгая доставка. Заказали 6 февраля, пришли шарики 20 марта. Не успели ко дню рождения сына( Ещё не надували. Все шарики целые.
Fast shiping and good item
Very good quality of baloons and it was looking fun, interesting. They still remains in a room after 1 month...
Fine balloons. Look like good, don't use them yet
All good, as described
Bonne qualité, très jolie et conforme à la photo. Vendeur ++++
Шары классные, все пришло, ещё не надували, ждём день рождение)
Artikel perongeluk niet verzonden maar het is goed opgelost.
Super.
На первый взгляд, не плохие шарики, без брака, надую, посмотрим
very nice
Excelentes productos, recomiendo al vendedor.
Спасибо продавцу за быструю доставку и качественный товар! Я в восторге!
Beautiful baloons!
good
Very good Everything is good 10/10