We are proud to offer international shipping services that currently operate in all over the world. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (55 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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great
Same as the picture
tudo Ok! chegou o que eu comprei, satisfeito com o produto!!!
вообще сами кеды симпатичные, но шли они 2 месяца до Нижнего Новгорода. и пока шли стали уже неактуальны, ребёнку уже малы да и стали вставать и ходить. есть запах, но думаю он выветрится.
Shoes are nice but too large
good product satisfied
Wszystko ok. Buciki w rozmiarze 3, wkładka 13cm.
быстрая доставка, положили в почтовый ящик. надевать на ножки малыша на прогулку, пока еще не ходит
Big
Было написано что на 12-18 месяцев, а размер по сантиметру только 12, нам оказались малы. Но оставит для другой малышки. Напишите мне нет ли больших размеров?
Very nice :)
produto chegou na data prevista ,otimo produto ... compraria novamente com certeza
جيد جدا شكرا لكم
מושלם
all good ,thanks store
для красоты, хорошо
všechno v pořádku
Love them got them a little dirty though
only for indoor poor quality.
Хорошие тапатули. Пришли за две недели.
good